Shocker Hitch, LLC. recognizes the right to privacy of all Internet users, and is committed to protecting the privacy interests of visitors to its web site. This policy summarizes the collection and use of information gathered by the Shocker Hitch web site, and other relevant privacy issues.
Our website address is: https://shockerhitch.com
Shocker Hitch only collects personal information voluntarily provided by users of this site. Collected information will be used only for internal Shocker Hitch purposes and will not be sold to third parties. Certain technical information, such as the type of browser or operating system used and user domain name, may be automatically collected in an aggregate, non-identifiable form. This information enables Shocker Hitch to measure site usage and improve this site to better suit customer needs.
Our web site may contain links to sites of other organizations. Shocker Hitch is not responsible for the content of any of those sites and cannot guarantee that they maintain the same privacy standards. Please refer to the privacy policies of those sites if you have any concerns.
Shocker Hitch has no intention of collecting any personal information from children under the age of 16. Children under 16 should not submit personal information without the consent and guidance of a parent or legal guardian.
Our phones and chat may be recorded for training purposes and user experience improvement purposes.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. If you upload media, you should own rights to media. Media uploaded maybe shared socially if you have give us permission at the time of upload.
Contact Information
For example, we may collect your name, address, zip code, telephone number, e-mail address, and any other information that you choose to provide to us when you make a purchase, create an account, or contact us.
Product and Preference Information
For example, we may collect information about what products you purchase or search for, including the product brand, product line, LOT Code, purchase date, purchase price, and purchase location. We also collect information about warranty registrations related to your purchases. We may collect information about your trailer or vehicle, such as year, make and model and so forth.
Transaction Information
We may collect your billing address and payment information, such as credit card number, debit card number, or any other financial information. To help ensure the security of your payment and credit card information, we use a third-party processor for all our transactions.
Cookies, Internet and Network Activity
We use cookies, web beacons, and other tracking tools to automatically collect information in connection with the actions you take on the Site, when you open our emails, and when you interact with our ads and content on other websites and platforms. We may automatically collect your IP address, device ID, the type of Web browser you use, your operating system, your Internet Service Provider, the pages you view on the Site, the content and products you browse on the Site, your searches on the Site, the referring URL you visited before coming to the Site, and the time and duration of your visits to the Site. We also collect information about whether you open and read our emails, and which of our ads or other online content you click on or interact with.
Employment-Related Information
If you apply for a job, we will collect information you submit with your application.
Location Information
We may infer a location based on your IP address.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
We may store Personal Information for as long as we have a legitimate business need for it. We determine the retention period for each category of Personal Information based on: (i) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (ii) any legal or regulatory requirements applicable to such information, (iii) internal operational needs, and (iv) any need for the information based on any actual or anticipated investigation or litigation..
What rights you have over your data
Depending on your jurisdiction of residence, and subject to applicable law, you may have the following rights with regard to your Personal Information:
Know / Access / Portability. You may have the right to request to know what Personal Information we maintain about you and/or to request access to a copy of it (also known as a data portability request). Residents of California, have the right to know: (i) the categories of Personal Information that we have collected about you; (ii) the categories of sources from which we have collected Personal Information about you; (iii) the categories of Personal Information that we have disclosed about you for our business purposes and the categories of third parties to whom the Personal Information was disclosed; and (v) the specific pieces of Personal Information that we have collected about you.
Deletion / Erasure. You may have the right to request that we delete your Personal Information, subject to certain exceptions allowed under applicable law.
Correction / Rectification. You may have the right to request that we correct inaccurate Personal Information we maintain about you.
Restrict or Object to Processing. You may have the right to restrict or object to our processing of your Personal Information, including certain types of automated processing to the extent we conduct such processing.
Withdraw Consent. To the extent we process your Personal Information based on consent, you may have the right to revoke such consent with respect to future processing.
Opt-Out / Do Not Sell or Share My Personal Information. You may have a right to direct us not to “sell” or “share” your Personal Information or to opt-out of the processing of your Personal Information for purposes considered to be “cross-contextual behavioral advertising” or “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control (“GPC”) opt-out preference signal enabled, if required by law, we will automatically treat this as a request to opt-out of “sale,” “sharing,” or targeted advertising for the browser that you use to visit the Site unless you are logged into your account in which case your GPC preference will be applied to your account with us. Learn more about the Global Privacy Control here. You may also submit an opt-out request via our Privacy Request Form.
Appeal. You may have a right to appeal our decision if we decline to process your request in part or in full. You can do so by replying directly to our denial. You may also contact your state Attorney General or data protection authority.
We will not discriminate against you for exercising the above rights. You may exercise these rights by calling emailing us at privacy @ shockerhitch.com.. We may take reasonable steps to verify your identity prior to responding to your requests. Note that we may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests. You may also have the right to designate an authorized agent to make a request on your behalf. When submitting the request, please ensure the authorized agent is identified as an authorized agent.
Who we share your data with
Within the the Shocker Hitch company. We do not share your data outside of our company except where noted regarding 3rd party integrations.
With our service providers. We may share information with our service providers for our own business and operational purposes. We may share information with service providers such as those who send emails for us, help us manage and operate the Site and Services, process payments, process and fulfill orders, provide advertising or marketing services, provide analytics and search engine support, track advertising impressions, investigate and prevent fraud or illegal activity, provide physical and digital security services, audit our business and financial statements, provide legal advice, place our advertisements on other platforms, or perform other business functions on our behalf.
With our business partners and advertising companies. We might share information with other companies that co-sponsor a promotion or promote or sell our products. We may share information with, or make information available to, advertisers, search providers, and ad networks (“Advertisers”). Advertisers may collect and use information about your use of the Site or Services as well as other websites and services in order to provide advertisements about goods and services that may be of interest to you. Some of these disclosures may be deemed a “sale” or “sharing” of Personal Information under certain state laws.
With other services and applications. Through the Site and the Services, you may have the ability to elect to access other services and applications, such as Facebook and other social networks. Depending on your privacy settings with third-party services, they may provide us with information from your accounts, which may enable us to enhance and personalize your use of the Site and Services. You may be able to control or block such sharing by changing your privacy settings in such third-party services or applications. Some of these disclosures may be deemed a “sale” or “sharing” under certain state laws.
To comply with the law or to protect ourselves, our customers and others. Shocker Hitch cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property or rights of Shocker Hitch or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law. We might also share information when we are investigating potential fraud or illegal activity.
With a successor to all or part of our business. If Shocker Hitch is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information in connection with such transaction. We may also share your information with others as they conduct diligence of our corporate changes.
For other reasons we may describe to you from time to time or as permitted by law.
We may share information that is not Personal Information with any other party for any lawful purpose
If you would like to ask questions regarding this Privacy Policy, you can reach us by sending us an email to privacy @ shockerhitch.com, or by writing us at Shocker Hitch, LLC. Attn: Privacy/Legal Department, 2801 3rd Ave SW, Jamestown, ND 58401.